Terms of Service

Effective date: July 23, 2026

These Terms of Service ("Terms") are a binding agreement between you and Apex8 AI LLC ("Apex8," "we," "us," or "our") governing your use of RepairStream, our mobile application and related services (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service. These Terms also serve as the end-user license agreement for the RepairStream application.

1. The Service

RepairStream is a business management application for repair and service shops that provides tools for job and repair tracking, estimates and invoices, photo documentation, inventory, team management, and optional integrations with third-party payment and accounting providers. We may add, change, or discontinue features from time to time.

2. Eligibility and Accounts

You must be at least 18 years old and able to form a binding contract to use the Service, and you must use it for business purposes. If you use the Service on behalf of a business, you represent that you are authorized to bind that business to these Terms.

The Service supports two roles: a Shop owner, who creates and controls the Shop account, and employees, whom the owner invites as additional seats. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us promptly of any unauthorized use.

3. Subscriptions, Billing, and Free Trial

The Service is offered on an auto-renewing subscription basis with tiers ranging from $39.99 to $129.99 per month, which differ by the number of included seats. All features are available on every tier; the tier determines seat count.

• Subscriptions are purchased through Apple's In-App Purchase system. Payment is charged to your Apple ID account upon confirmation of purchase.
• New subscriptions include a 7-day free trial. If you do not cancel before the trial ends, the subscription converts to a paid subscription and your Apple ID is charged the applicable price.
• Subscriptions renew automatically for the same period unless auto-renewal is turned off at least 24 hours before the end of the current period. Your Apple ID is charged for renewal within 24 hours before the end of the current period.
• You can manage or cancel your subscription, and turn off auto-renewal, in your Apple ID account settings on your device. Deleting the app does not cancel your subscription.
• Prices are stated in U.S. dollars and may change; we will provide notice of price changes as required by the applicable app store.

Except where required by law or by Apple's policies, payments are non-refundable, and refunds are handled by Apple in accordance with the App Store's terms. Access to features may depend on maintaining an active subscription in good standing.

4. Acceptable Use

You agree not to:

• Use the Service in violation of any law or the rights of others;
• Upload content you do not have the right to use, or that is unlawful, infringing, or harmful;
• Attempt to access accounts or data that are not yours, or interfere with the security or operation of the Service;
• Reverse engineer, copy, resell, or create derivative works from the Service except as permitted by law; or
• Use the Service to send unlawful, deceptive, or unsolicited communications.

5. Your Content and Customer Data

You retain ownership of the content and data you submit to the Service, including information about your own customers ("Your Content"). You grant us a limited license to host, process, and transmit Your Content solely to provide and improve the Service.

You are responsible for Your Content and for how you collect and use information about your customers. You represent that you have all necessary rights and permissions, and a lawful basis, to enter your customers' information into the Service and to have us process it on your behalf, including sending communications such as invoices, estimates, and job updates to your customers. You will comply with all laws applicable to your business and your customers' information, and you will indemnify us for claims arising from Your Content or your handling of customer information.

6. Third-Party Integrations

The Service offers optional integrations with third parties such as Stripe, Square, and QuickBooks. If you connect them, your use of those services is governed by their terms and privacy policies, and you authorize us to exchange information with them as needed to provide the integration. We are not responsible for third-party services, and their availability or behavior is outside our control.

7. Intellectual Property

The Service, including its software, design, and content (excluding Your Content), is owned by Apex8 AI LLC and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes in accordance with these Terms. All rights not expressly granted are reserved. If you provide feedback, you grant us the right to use it without restriction or obligation to you.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT IT WILL MEET YOUR REQUIREMENTS. YOU ARE RESPONSIBLE FOR MAINTAINING YOUR OWN RECORDS AND BACKUPS AS APPROPRIATE FOR YOUR BUSINESS.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, APEX8 AND ITS OWNERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR $100. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

10. Indemnification

You will indemnify, defend, and hold harmless Apex8 and its owners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, Your Content, your handling of your customers' information, or your violation of these Terms or applicable law.

11. Termination

You may stop using the Service and delete your account at any time from within the app. We may suspend or terminate your access if you violate these Terms, if required by law, or if necessary to protect the Service or others. Upon termination, your right to use the Service ends. Sections that by their nature should survive termination will survive, including ownership, disclaimers, limitation of liability, and indemnification.

12. Governing Law and Disputes

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. You agree that the exclusive venue for any dispute not subject to arbitration or small-claims court will be the state or federal courts located in Texas, and you consent to their jurisdiction. Nothing in these Terms limits any rights you may have that cannot be waived under applicable law.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the effective date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

14. Contact Us

If you have questions about these Terms, contact us at support@repairstream.app.